Connect to existing systems
Timbal plugs into your telephony, CRM, ERP and core platforms, so agents take action in your systems of record and reach customers through the channels you already run.
Systems
Business systems built AI‑native, running in weeks.
Ready-made systems for the work every enterprise runs on: an assistant for every employee, CRM, operations and HR. All on the Timbal platform, governed by your IT team and adapted to how your business works.
Software that finally adapts to you.
For decades enterprises bent their processes around their software. Timbal Systems start from how your business actually works, ship in weeks and keep changing with you instead of waiting on a vendor roadmap.
Ready-made, not rebuilt
Each system arrives working. Your team configures roles, data and flows; nothing has to be built from scratch.
AI-native from the first screen
Agents live inside the system. They read the same records, follow the same permissions and take the next step for the user.
One data layer underneath
Every system runs on Timbal knowledge bases and workflows, so Chat can answer from your CRM and a workflow can update HR.
Configured to your business
Roles, data and flows stay in your hands. The system moves with you instead of waiting on a vendor roadmap.
Build or replace your core business systems.
Start with Chat today. CRM, Operations and HR are in early access with design partners.
Timbal Chat
The assistant for every employee: projects, memory, skills, routines, meeting notes and generated documents, on your brand and your data.
Timbal CRM
Pipeline, accounts and activity with agents that enrich, qualify and draft the next touch, connected to the channels your team already sells through.
Timbal Operations
An AI-native operational system for orders, inventory and exceptions. The ERP outcome without the multi-year programme.
Timbal HR
People records, onboarding and policies, with an assistant that answers from them and workflows that keep them current.
AI you can safely deploy
Certifications and assurance
ISO 27001 certified, SOC 2 Type II in progress, GDPR and EU AI Act-aligned controls, plus the traces, evals and documentation your reviewers require.
Deployment and data residency
Run on our EU cloud, in a dedicated tenant, in your own cloud or on-premises, with EU data residency and your own model keys, so customer data stays within your jurisdiction and your infrastructure.
Deep partnership
Timbal’s forward-deployed engineers co-build your first use case, set up evals and quality gates, and work through the model-risk and architecture reviews required to go live in production.
Human in the loop
Complaints, vulnerability and financial decisions route to a person with a full context summary. Answers stay grounded in your knowledge base, guardrailed, and logged for audit.
Reliability at scale
Every run is traced end to end, with cost, latency and quality on one timeline. Regressions are caught by evals before they reach a customer, and capacity is sized to your peak.
