Logistics
Where a shipment exception, a supplier invoice and a customer’s “where is my order?” are all handled before anyone opens a spreadsheet.
Why logistics operators build on Timbal
Documents in, records out
Orders, invoices and delivery notes in any format become validated, structured entries in SAP or your WMS, with a review screen for what the model isn’t sure about.
Exceptions handled, not just flagged
Delays and stuck shipments open a coordinated recovery: ops alerted, customers informed, tickets updated, carrier contacted.
Cold-chain grade reliability
Retries, provider fallbacks and deterministic policies keep workflows running when a model, an API or a carrier feed doesn’t.
80%+
fewer manual order errors
< 1 min
from inbox to SAP, per order
1000s
of orders processed across PDF, Excel and email
The solutions we take to production first
Email-to-SAP order intake
Multi-format order ingestion, validation against catalogue and customer master data, and automatic posting with human review only on exceptions.
Shipment exception handling
Detect delayed or stuck shipments, coordinate recovery across carrier, ops and support, and keep the customer informed automatically.
Order tracking concierge
Answer “where is my order?” across web, email and support portals with live carrier status and the order record behind it.
Freight invoice & PO reconciliation
Extract line items from freight and supplier invoices, reconcile against purchase orders and delivery notes, route discrepancies for approval.
How it goes live
Timbal deployment teams build the first solutions with you and hand over in weeks. Everything they ship runs on the same platform your teams then operate, with the same controls, in every industry.
